Contact us
Need help with your server page, account, or setup? Reach out through the channel that fits best.
support@craftedpool.com
Best for account help, page issues, and anything that needs a detailed response.
RESPONSE TIME
Replies within a few hours
Discord is fastest. Use email when you need a full handoff with details.
WHAT TO SEND
Send context upfront
Include your page link, a screenshot, and a short note so we can fix it faster.
Use Discord for urgent issues. Use email for detailed support.